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Community rules

Last updated: 28 October 2026 · The German version prevails.

Our rules

Moket lives on the wave between riders. These rules apply in the app and at meetups:

  1. Respect: no insults, harassment, threats, hate or discrimination.
  2. No means no: don’t repeat an ignored or declined request another way; don’t track, follow or wait for anyone.
  3. Don’t locate others: don’t try to work out where someone lives, works or is from encounters, reports or rides, and don’t publish it.
  4. Be real: no fake profiles, impersonation or false road reports.
  5. No racing: no calls for illegal races or record hunting on public roads; group rides follow traffic law.
  6. No spam: advertising only from verified creators through their labelled link.
  7. Nothing illegal: no illegal content or banned products (e.g. speed camera detectors, unapproved exhausts, helmets without ECE 22.06 for road use).
  8. Adults only: Moket is 18+.

Reporting and what happens next

  • Report: tap “Report” on a profile, chat, ride or creator link; without an account email info@moket.app.
  • Protection: you can block at once; contact, chat, following and encounters end both ways.
  • Automatic: a creator link with 3 open reports from different users is hidden until reviewed.
  • Review: a human checks the report, target within 24 hours.
  • Action: warning, removal, hidden link, creator status revoked, temporary or permanent suspension.
  • Reasons: the affected user gets reasons by email, the reporter a short outcome.
  • Appeal: within 6 months by email; a human reviews again.

If life is in danger call 112. Moket is not an emergency service.

Questions about these texts? Write to info@moket.app

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